Returns & Exchanges

At BIORESTORE, we stand behind our home restoration solutions and offer a 30-day satisfaction guarantee to ensure your living space remains pristine. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all seals are intact and the product is securely cushioned for transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.